You, as a Leader, Impacting Positively on a Current Health Care Workplace Issue
Each student will select a topic that represents a situation they have faced within their healthcare workplace environment and in 10-12 pages not including the cover page or reference pages (double-spaced) describe, by using your learnings in this course, how you would address that issue.
Choose an issue that ‘speaks to you’ – one that you have encountered professionally in your chosen field of work or in volunteer activities. If you are stuck, choose one from the following examples below:
Incompetence / poor attitude:
A colleague who is doing ‘sloppy’ work – not following proper procedures or policies, does not exhibit the required skills or takes too long to complete procedures leading to delays for others
Inadequate resources / staff:
The equipment you have to use is old and malfunctioning and causing patient’s to be rescheduled and potentially incorrect results
Amalgamation of units / services
A workplace environment that has merged from two different environments and there is an “us and them” culture
Bullying / Harassment / toxic workplace:
A colleague who regularly makes demeaning and discriminatory statements about patients of a particular race or religion
Privacy / Ethical Issues
A colleague who has been snooping into the health records of their family / friends or ex-partner
In this paper you are expected to:
Give an overview of the healthcare issue you are addressing. If it is a situation that you have experienced personally, describe the situation without providing identifying information about the people or the specific workplace / volunteer area.
Use reflective activities to assess what is occurring and why in this situation
Assess what types of leadership models/styles could have a positive impact on the situation and why.
Assess the situation from a communication, team dynamics and conflict perspective.
Using the information outlined above, fully describe how you would address the issue. Identify any shortcomings of your chosen approaches you uncover in your research and indicate what may be necessary to overcome those shortcomings. (However, it is not expected that you delve into such things as complex financial considerations).
***It is expected that in an academic paper of this calibre, at least 6 credible references will be used (journal articles, texts, professional resource documents etc.) This is an academic research paper and must be written in 3rd person.
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