Strategic Management Topic 7 Q2 Business metrics or key performance indicators (KPIs) are useful in determining the success of change management efforts by providing a measurable value against which the company can then compare its desired business goal or outcome

Question

Strategic Management Topic 7 Q2 Business metrics or key performance indicators (KPIs) are useful in determining the success of change management efforts by providing a measurable value against which the company can then compare its desired business goal or outcome. Research three business metrics and describe how each is used to measure performance and how a business can use the results from each metric to improve its performance.