MPM7001

Online Pizza Ordering System

You must have ordered your pizzas on phone for home delivery. The process seems easy to use but at times there is miscommunication. As there is no visual menu shown during a phone call, the employees have to repeat a lot of things again and again to the customers. It’s a time consuming process which at times irritates customers. Also it takes a lot of time of the pizzeria staff.

It would be much more comfortable for the customers to have an online pizza ordering system. It would be hassle free for users as they can select the pizzas they want and make payment for it. Also it will reduce the purchasing time for customers. Let us look at another benefit of using this system.

Suppose I go to a pizzeria and place an order. Even after ordering pizzas from their outlet, I have to wait at least 15 minutes for my order to be ready. Wouldn’t it be much more convenient if I ordered my pizzas before using a mobile app or an online system and then it will tell me the time by which I have to pick my order from their counter. It would be great for me as I don’t need to wait for my pizza. I need to reach there only when my pizza is ready. In a nutshell, we can say that improved and efficient services are provided to the customers by the inclusion of internet in your business. As a business point of view it gives you an edge over your competitors.

Advantages
It overcomes all the problems of existing system.
Pizza can be order in more convenient way.
Payment can be easily done using various online mode or cash on delivery (COD).
It makes system very effective for ordering a pizza.
Admin can view sales report which can be helpful for decision making.
Easy add/update/delete process of pizza.
Disadvantages
It requires a reliable internet connection.
System may provide inaccurate results if data not entered correctly.

Written report Instructions

After a long selection process, you are hired as a Project Manager for this exciting Journey with a a good compensation and you are to produce a client based report of 4000 words (10% +/-). You decide to hire a team and plan carefully to expose all uncertain aspects of your project and avoid expensive surprises later on.

I need you to answer all queries below in details. Everything you write should be linked to the case and how you are planning to accomplish your objectives. Each question below is worth a mark.

All questions should be linked to the Pizza project. Please note that Cardiff Met’s programs/modules are peer reviewed evidenced based with in-depth academic content and rigour.