discussion 1

Need 2 responses to discussion questions. One source per response.
Tom believes that cold calling is an effective way to make sales. His manager has a different thought of cold calling. He understands that Tom’s time would be more effectively spent on other forms of selling through his experience. At times of low motivation, individuals can have a weakened sense of the results their efforts produce (Pritchard & Ashwood, 2008). Tom is likely experiencing a lack of motivation, which may blur his understanding of the results achieved when he is cold calling. The manager has the experience and a clearer view of the true results. Tom’s efforts are best spent focusing on sales tactics that have a higher chance of resulting in sales.

The discussion between Tom and his manager must be approached very intentionally. Tom may not have the best reaction if he is told by his manager to stop cold calling. Tom might feel threatened or upset since he currently believes his strategy is effective. The manager should question Tom to understand what he perceives to be important in his role. The manager should make connections between the actions that make Tom successful and which actions are not effective. The manager should then help Tom create a plan that he determines will place his efforts in the right place. By guiding Tom through this process, he can help Tom understand which actions have a greater result. In my experience, telling people what to do is not an effective way to help people grow. As a coach, leaders must allow their employees to make connections themselves and guide them through the process.

Don't use plagiarized sources. Get Your Custom Essay on
discussion 1
Get an essay WRITTEN FOR YOU FOR YOU, Plagiarism free, and by an EXPERT!
Order Essay


I think the main reason for the gap is that of knowledge. Tom is not aware of the difference between his perception and the knowledge that his boss has which leads me to believe there is a breakdown in communication. If Tom had been given this information up front he would not have this predisposition to work on cold calls with the belief that his efforts will yield strong results. Ashwood (2008) states that “We cannot act beyond our abilities” (p. 56). Part of our abilities relies on our knowledge and if Tom had this knowledge, this problem would not exist.

I would think that Tom’s reaction would greatly depend on his bosses approach to the situation. If his boss just told him to stop, Tom may feel offended that his boss does not appreciate his efforts. My approach would be to solicit his dedication and ability to help me make a change. I would then share the difference between efforts and results between his current thoughts and another approach that results in better yield and ask him to help me achieve this task. I would show appreciation for his work efforts. The focus would be on getting him to apply his efforts to a different task rather than telling him to stop his efforts. A teamwork approach that says “my knowledge with your efforts can do great things” will go a long way as opposed to “your efforts are not doing any good”.

Emergency Homework
Order NOW For A 10% Discount!
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.


Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.

× Contact Live Agents